Refund Policy

Refund Policy

At Jeetho Rummy, we are committed to providing our users with a fair and transparent gaming environment. Please read our refund policy carefully before initiating any transactions on our platform.

1. No Refund for Played Games

Once a game has been played or participated in, the entry fee or amount used is non-refundable, irrespective of the outcome.

2. Deposit Refunds

Refunds for unused deposits may be considered only in exceptional cases and solely at the discretion of Elegancecart Technology Private Limited. Requests must be submitted in writing via email to support@jeethorummy.online and include your registered username, contact details, and a valid reason for the request.

3. Unauthorized Transactions

If you notice any unauthorized transaction on your Jeetho Rummy account, please notify us immediately. We will investigate the matter thoroughly and may issue a refund if deemed appropriate.

4. Technical Issues

In the rare event of technical glitches (such as disconnection or app crashes) that affect gameplay, players may be eligible for compensation or a refund. The final decision will be based on our internal logs and investigations.

5. Timeline for Refunds

If a refund is approved, the amount will be processed within 7-10 business days and credited via the original mode of payment.

6. Contact for Refunds

For any refund-related queries or concerns, please contact:

Email: support@jeethorummy.online
Phone: +91 7996674931